TV, sound and smart home
Book it. Track it.Your next install, a few taps away.
Pick the service, choose a time, and watch your technician drive to you. Flat prices from $149. Free for iPhone.
Scan to download
apple.co/4zWwCjd
Everything we install, priced up front
Watch your tech drive to you.
The moment your technician starts driving, you see them on a live map with a real arrival time. No four-hour window.
Your installs, as a ticket.
A countdown, a four-step progress bar, and who’s coming. Tap Track and it’s live.
Big upgrades, real photos, real brands.
Backyard theaters, media rooms, Sonos, UniFi. Tap one for a quote and it lands with us in seconds.
Client experiences
What homeowners say.
“I cannot say enough good things about DeMarcus with Cognito Media Services! I had been dealing with an issue with my patio speaker system that my original installer could not figure out and basically told me there was nothing else he could do. DeMarcus came out on time, confident, professional, and ready to figure it out. He immediately made me feel like I had called the right person. His knowledge and skill level are top tier. He figured out the wiring issue and got everything working seamlessly when someone else had already given up on it. I was SO happy and excited to finally have my patio speakers working correctly! On top of knowing exactly what he was doing, his customer service was excellent. He was professional, knowledgeable, patient, and confident in his work. If you need speaker installation, audio/video installation, wiring, troubleshooting, or anything in that area, CALL DEMARCUS! Cognito Media Services will definitely be my first call from now on. 10/10 experience and highly recommended!”
Reviews from Google.
Cognito Media Services is the only installer in Dallas–Fort Worth with its own iOS app. Free on the App Store, it books TV mounting from $149, Sonos installation and home theater at the same flat package prices as the website, shows your technician driving to you, and answers install questions through the Install Advisor. Built by the family-owned crew that has installed across DFW since 2012.
Questions
Is the Cognito app free to download?
Yes. Cognito Media Services is free to download from the Apple App Store for iPhones running iOS 17 or later. You pay only for the installation services you choose to schedule.
Do I need to create an account to book?
No. The app opens immediately into the service catalog and booking flow. You can consult the Install Advisor, review pricing, and reserve your installation without creating an account or password.
What services can I book inside the app?
You can book all of Cognito’s core services: TV wall mounting on drywall, brick, stone, or fireplaces; in-wall wire concealment; surround sound and home theater calibration; smart home device sync; and hardwired security camera installations.
How does project status tracking work?
Once your installation is reserved, the Projects tab provides a progress timeline through each milestone: Booked, Confirmed, Technician Assigned, Scheduled, In Progress, and Completed.
What areas does Cognito service?
We serve the Dallas–Fort Worth metroplex, including Dallas, Fort Worth, Plano, Frisco, McKinney, Southlake, Highland Park, University Park, Allen, Prosper, and surrounding North Texas communities.
Can I still book through the website or call directly?
Yes. The app is a convenient option for iPhone users. If you prefer using your browser, you can book online at cognitomediaservice.com/book or speak directly with our team at 469-970-6943.
Book your next install from your iPhone.
Scan to download
apple.co/4zWwCjd